General Terms & Conditions

General Terms and Conditions of ARTIST MEDIA STUDIOS

§ 1 General

The following General Terms and Conditions, in their currently valid version, apply to all business relationships of any kind between ARTIST MEDIA STUDIOS, Wasmanstr. 25, 22307 Hamburg (hereinafter referred to as "AMS") and the customer.

Other terms and conditions will never become part of a contract concluded between AMS and the customer.

The presentation of the products in the online shop does not constitute a legally binding offer, but merely a non-binding online catalog of the product range.

By clicking the "Buy" button, the customer places a binding order for the goods contained in the shopping cart.

Our products are sold exclusively to end consumers. An end consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity (§ 13 of the German Civil Code).

The purchase contract is concluded with the transaction completed by the customer in the web shop. Previous orders can be viewed by the customer in the login area.

AMS reserves the right not to provide the promised service if, after conclusion of the contract, it turns out that the goods are not available, even though a corresponding binding transaction has been concluded. In such a case, the customer will be notified immediately. Any consideration already provided will be refunded immediately. Further claims against AMS are excluded.

The contract language is German.

The customer can access the individual ordering steps listed using the standard functions of their internet browser.

§ 2 Delivery

All prices are cash prices including the applicable VAT. Immediately after purchase, the customer will receive a download link to the files necessary for using the product. This link is valid for a limited time.

The files required for using the purchased software will be made available as a software package (Application Package File *.apf) for download immediately after full payment. The Product Manager is required for unpacking and installation. We provide this program free of charge and also for download.

Download - Product Manager: AMS Product Manager

"Plugins" are program extensions, not standalone programs. To use these extensions, a host software capable of supporting audio plug-ins, a so-called DAW (Digital Audio Workstation), is required. The customer will be fully informed about the respective system requirements.

§ 3 Statutory Right of Withdrawal

The customer expressly waives their right of withdrawal upon commencing the download. Information on this will be provided during the purchase and payment process.

§ 4 Extended Right of Return

Returns of purchased and downloaded software are excluded.

§ 5 Warranty and Compensation

The software is extensively and comprehensively tested. However, it is provided without any liability or warranty.

§ 6 Due Date and Payment Terms

All prices are cash prices, including VAT. The customer will receive a download link to the files necessary to use the product immediately after purchase.
This link is valid for a limited time.

The files required to use the purchased software will be made available for download as a software package (Application Package File *.apf) immediately after full payment. The Product Manager is required for unpacking and installation. This program is provided free of charge and is also available for download.

§ 7 Place of Performance and Jurisdiction

German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). In the event that the purchaser is a consumer, this only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

The place of performance for all services arising from the business relationship with AMS is Hamburg, provided the customer is a merchant, a legal entity under public law, or a special fund under public law. If the customer is a merchant, a legal entity under public law, or a special fund under public law, Hamburg is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship with the customer or from these General Terms and Conditions.

§ 8 Final

Should any of these provisions – for whatever reason – not be applicable, this shall not affect the validity of the remaining provisions.